Welcome to Piyoral. Legal Name: PRACHI GANDHI, Trade Name: PURITY IN LUXURY WELLNESS. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing or using this website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue the use of our website.

1. Acceptance of Terms

By using this website, creating an account, or placing an order, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

2. Products and Services

We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However:

  • Product colors may vary slightly due to screen settings.
  • We reserve the right to modify product specifications without prior notice.
  • Availability of products is subject to stock.

3. Pricing and Payments

  • All prices displayed are in Indian Rupees (INR) unless otherwise stated.
  • Prices are inclusive or exclusive of applicable taxes as mentioned at checkout.
  • We reserve the right to change prices at any time without prior notice.
  • Orders will only be processed after successful payment verification.

4. Orders

We reserve the right to:

  • Accept or reject any order.
  • Cancel orders due to pricing errors, stock unavailability, suspected fraud, or incorrect customer information.
  • Limit quantities purchased per customer.

If your order is cancelled after payment, the amount will be refunded using the original payment method.

5. Shipping and Delivery

  • Estimated delivery timelines are provided for convenience only.
  • Delivery delays caused by logistics partners, natural disasters, government restrictions, or unforeseen circumstances are beyond our control.
  • Customers are responsible for providing accurate shipping information.

6. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Products must be returned in unused condition with original packaging and tags where applicable.

Refund timelines may vary depending on your payment provider.

7. User Account

When creating an account, you agree to:

  • Provide accurate and complete information.
  • Maintain the confidentiality of your login credentials.
  • Accept responsibility for all activities under your account.

We reserve the right to suspend or terminate accounts involved in fraudulent or abusive activities.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Brand names
  • Product images
  • Graphics
  • Text
  • Videos
  • Icons
  • Website design

is the exclusive property of Piyoral and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Upload malicious software or viruses.
  • Interfere with website functionality.
  • Copy or misuse website content.

10. Promotional Offers

Discounts, coupons, promotional campaigns, and offers:

  • Cannot be combined unless specifically stated.
  • May be modified or withdrawn at any time.
  • Are subject to individual promotional terms.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, privacy practices, or services.

12. Limitation of Liability

To the maximum extent permitted by law, Piyoral shall not be liable for:

  • Indirect or consequential damages.
  • Loss of profits or business.
  • Service interruptions.
  • Technical errors.
  • Delays caused by third parties.

Our total liability shall not exceed the amount paid by you for the relevant order.

13. Disclaimer

All products and services are provided on an “as available” and “as is” basis.

We make no warranties regarding uninterrupted access, error-free operation, or complete accuracy of the website content.

14. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice.

The revised Terms become effective immediately upon publication on this website.

Continued use of the website after changes constitutes acceptance of the updated Terms.

16. Termination

We reserve the right to suspend or terminate access to our website without notice if these Terms are violated or if fraudulent or unlawful activity is suspected.

17. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:
Mail: care.piyoral@gmail.com, Phone Number: +91 9318469296
Address: 9th & 10th Floor, FLAT NO 194 BLK PLOT NO-5 SEC 13, THE SHABAD CGHS DWARKA, New Delhi, Delhi, 110075

By using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.